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Frequently Asked Questions

This page includes frequently asked questions about pricing, lab testing, payment, insurance, and the details of services offered. 

 

If you don't see the answer to your question here - please contact us! 

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Insurance

Serum lab work (blood tests) and prescriptions are covered by insurance.

 

The cost of clinic visits and any compounded medications (if chosen) can be paid from HSA accounts, or with personal payments (cash or credit card)

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All clients are encouraged to submit their documentation to their insurance for reimbursement.  Our office is happy to provide documentation to help support your reimbursement requests! 

Medication

Commercially prepared hormone replacement therapy (HRT) is generally covered by insurance and available at your local pharmacy. Individually compounded HRT medications are made at a federally licensed compounding pharmacy and are not covered by insurance. 

Appointments

Appointments are available as in-person clinic visits and Telehealth visits (video call). For those with mobility or transportation problems, home visits are available.

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Our clinic is handicap accessible with an elevator for those with mobility limitations.

 

Please ask us if you need special accommodations!

On-going Care

Are you hoping to start HRT but unsure about a membership with Luna Hormone Health? That is fine!

 

At Luna our goal is to offer women the best in mid-life care.

 

If you would like to build a plan that can be managed by your existing OB-GYN or PCP, please let us know. We would be happy to create a plan for you that is designed to be transferred to another provider. 

Locations

Luna Hormone Health sees patients in Massachusetts for both in person and virtual visits.

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Virtual appointments are an excellent choice for clients who would like to decrease travel time, or who have difficulties getting to Worcester. 

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If you are located in Massachusetts or willing to travel to Massachusetts for your visits, we would love to help support your care!

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